Wind scooters in Yango

The app itself is beautiful, useful and intuitive. The service is awful. I asked for a car twice, last year and today. Both times the drivers checked as arrived but I could see they were a mile away in the app's map and driving further away. A huge waste of time. Both times I had to cancel after wasting 30 minutes of dealing with unresponsive drivers.

Worstexperience..The app is very bad. I have taken 5 to 6 rides, and every time I've been disappointed. Firstly, it charges more when you reach your location. initially, the charges are less, but then they increase. Moreover, when booking a ride, it often duplicates itself and ends up at both locations. This has happened to me, and unfortunately, I had to pay for both. It's a very poor service. According to drivers, they don't see the fare until the end, and then they cancel the ride themselves.

The app is done very very nicely, probaly the best UI/UX I've seen! I'd recommend the following. 1- The app just cofirms the ride itself. There should be an option if I want it or not. I can not wait 10-15 mins for rider to pick me up. I look for rides on other apps as well to find quick and cheap rides. So, this thing is frustrating, that the app will automatically confirms the ride. What if I had found a ride on some other app and forgot to cancel the ride. It is bad for both me and the rider